New technology, particularly AI and natural language processing, are helping to create a new generation of customer support chatbots. Businesses that embed these bots directly into web pages or apps can more effectively support customers who may have questions about products or problems they can’t solve on their own.

More people worldwide are using devices with embedded systems, especially as Internet of Things (IoT) products become increasingly popular for consumer and industrial use. However, news of major security issues could make potential customers less willing to purchase those gadgets.

The data revolution of Industry 4.0 has thoroughly disrupted engineering and design tasks. Data-driven processes like computer-aided design (CAD) and building information modeling (BIM) have become standard practices, taking the industry into a new digital age. Newer innovations, specifically IoT and spatial computing, can take it even further.

Securing the Internet of Things is a remarkably complex problem with several layers, and many manufacturers have shown they just don’t want to deal with it or don’t have the resources.

The SAFE Identity consortium announced in early March that it would form an Internet of Medical Things (IoMT) working group.